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I.T.I.L.
The acronym
for the "IT
Infrastructure Library" (English WebSite) guidelines
developed by the CCTA (now OGC) in Norwich, England, for the
British government. Today, ITIL is the de-facto global
standard in the area of service management. It contains
comprehensive publicly accessible specialist documentation on
the planning, provision and support of IT services. ITIL
provides the basis for improvement of the use and effect of an
operationally deployed IT infrastructure.
- IT service organizations, employees from computing
centers, suppliers, specialist consultants and trainers took
part in the development of ITIL.
- ITIL describes the architecture for establishing and
operating IT service management. Apart from guidelines for
service management in book form, ITIL provides its users
with a range of other products
Systems Management Server (2003)
Discover what the new
Systems Management Server.
- Download SMS 2.0 Service Pack 5 which provides updates
for client installation, discovery, hardware and software
inventory, remote control.
- Apply to the Systems Management Server 2003 Open Beta
Program today to help evaluate this new version of SMS
Microsoft Operations Manager (SP1)
Information on MOM in the
current version, find out how it can provide more with
less.
MOM 2004, How much more it does.
Microsoft Announces Microsoft
Operations Manager 2004. Empowering Customers
With Advanced Event And Performance Management for the Windows
Platform
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