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Where are resources for ITIL and MOF  processes and procedures?

IS Operations has been working in the industry for over 10 years. In that time we've found very good information and references we use and think you would too.


Resources for your
IT Projects.  Solutions Include:
  • Business requirements
  • Process
  • Testing
  • Pilot Roll-out
  • Production deployment
  • Documents
  • Templates
  • Cost of Ownership
  • Operational Metrics
 

 Information Systems Operations

 

 
Today, the IT Business is all About Controlling Cost
However you define the bottom line, COST is a main concern for most companies with any type of Information System (IS) or Information Technology (IT) budget.

The Data Center maintains customer facing processes and internal infrastructure processes. The goal to maintain networks and computer systems at a high standard of four nines (99.99%) and five nines (99,999%) are critical for Architecture and Operation engineers. IS Operations provides free resources to help with project deployment.


Critical Information with Metrics
Any business that continues to be successful in this down market must keep, maintain and own timely processes and procedures. These processes can take the shape of documentation: digital, Web, hard copy, it all depends on the company requirements. Included with this process is the requirement to monitor performance with 3rd party or in-house software. Some companies are starting to get their corporate arms around these processes and procedures because of the cost involved when they are not maintained.

Updated, timely information that provides measurement from IS Operations can help you be successful in yesterday, today and tomorrow. So just how do we provide this information?


Systems Information Resources
Our Web Site helps by providing current, critical information on systems management processes and procedures. Information is provided in two main  forms:

  1. Online information,  HTML format and Word Documents
  2. References to Internet resources

IS Operations is a site for referencing systems management information and if you'd like us to include some of your company sites in our free listings please contact us.

 


ITIL Standards
(ITIL) Information Technology and Infrastructure Library is a set of standards and best practices that are platform independent.

 
MOF Standards

(MOF) Microsoft Operations Framework is built on ITIL standards to outline processes used to managed a Windows environment.

 
Metric Standards
How do you measure the cost of any system operations? What are some of the Metrics the industry uses today?